Skip to main content

​
What is an Agent?

An agent is an AI-powered chatbot that can:
  • Answer questions using context from your knowledge base
  • Execute actions through custom tools and APIs
  • Stream responses in real-time
  • Remember conversation history

​
Agent Settings

​
AI Quality

Select the AI quality tier that balances response quality with speed: The system automatically selects the best available model for your chosen quality tier.
Start with Balanced for most use cases. Switch to Fast if you need lower latency or have high message volumes, or High Quality for complex technical support.

​
System Prompt

The system prompt defines your agent’s personality and behavior. Write clear instructions:

​
Temperature

Controls response creativity:
  • Low (0-30): More focused, deterministic responses
  • Medium (40-60): Balanced creativity
  • High (70-100): More varied, creative responses
For support agents, use lower temperature. For creative applications, use higher.

​
Managing Agents

​
Creating an Agent

  1. Go to Dashboard
  2. Click New Agent
  3. Enter name and description
  4. Configure settings
  5. Add knowledge and tools

​
Agent Limits

Limits depend on your plan: