What is an Agent?
An agent is an AI-powered chatbot that can:
- Answer questions using context from your knowledge base
- Execute actions through custom tools and APIs
- Stream responses in real-time
- Remember conversation history
Agent Settings
Model Selection
Choose the AI model that powers your agent:
| Model | Best For | Speed |
|---|
| GPT-4o Mini | Quick responses, cost-effective | Fastest |
| GPT-4o | General purpose | Fast |
| Claude Sonnet 4 | General purpose, balanced | Fast |
| Claude Opus 4 | Complex reasoning | Slower |
| o1 / o1-mini / o3-mini | Advanced reasoning | Variable |
| Gemini 2.0 Flash | Fast responses | Fastest |
| Gemini 2.5 Pro | Complex tasks | Fast |
Model availability depends on your plan. Free plans include GPT-4o Mini only.
System Prompt
The system prompt defines your agent’s personality and behavior. Write clear instructions:
You are a customer support agent for TechCorp.
Guidelines:
- Be friendly and professional
- Answer questions about our products
- If you don't know something, say so
- Never make up information
- For billing issues, direct users to [email protected]
Temperature
Controls response creativity:
- Low (0-30): More focused, deterministic responses
- Medium (40-60): Balanced creativity
- High (70-100): More varied, creative responses
For support agents, use lower temperature. For creative applications, use higher.
Managing Agents
Creating an Agent
- Go to Dashboard
- Click New Agent
- Enter name and description
- Configure settings
- Add knowledge and tools
Agent Limits
Limits depend on your plan:
| Plan | Agents | Tools per Agent | Storage |
|---|
| Free | 1 | 1 | 400 KB |
| Starter | 1 | 3 | 5 MB |
| Growth | 3 | 10 | 34 MB |
| Pro | Unlimited | Unlimited | 100 MB |
